State-owned public transportation system New Jersey Transit (NJ Transit) has launched new interactive touchscreen kiosks in selected Hudson-Bergen Light Rail stations as part of a pilot project.
NJ Transit recently started a programme aimed at improving communications with customers, who can now use the high-tech digital displays to access service information, maps and alerts.
The kiosks will help passengers receive information about available travel options.
NJ Transit executive director Kevin Corbett said: “By listening to our customers, we know that receiving information is one of their top priorities.
“These digital displays are an added tool that will enable customers to quickly learn the current service status for their particular trip, as well as their travel options for rail and light rail.
“We look forward to hearing feedback from customers on this latest informational asset as we continue to modernise and expand customer communications at stations and terminals.’’
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By GlobalDataThe new touchscreen kiosks have large formats and provide real-time data specific to the customer’s trip and mode of travel.
Travellers can access system-wide maps, real-time service alerts, departure times of the trains, changes in schedule, as well as emergency messaging.
Technology and media company Intersection has helped NJ Transit install these service kiosks.
One of the largest public transportation systems in the US, NJ Transit features 165 rail stations, 62 light rail stations and more than 18,000 bus stops connecting all major places across New Jersey, New York and Philadelphia.