Leading rugged tablet provider Xplore Technologies is pleased to announce that one of the US’ largest broadband and wireless telecommunications companies has placed a multi-million-dollar follow-on order for Xplore XSLATE D10 tablets.
The order is expected to support the ongoing expansion of its Fiber Optic Services Division workforce, which first standardised on the custom-engineered tablet platform in August 2016.
The XSLATE D10 is the only fully rugged Android™ mobile device that offers full computing capabilities and the HDMI-in port technicians need to conduct high speed network quality tests at the time of install.
This latest order follows a $2.7 million order for XSLATE D10 ‘mobile office’ bundles in August 2017 to support growth of this customer’s field-based Construction division technicians.
Xplore president and CEO Mark Holleran said: "This long-time Xplore customer was one of the first major carriers in the U.S. to offer fiber to the home, and they have consistently delivered industry-leading internet speeds for more than a decade.
"By mobilising their entire fibre optic division on the XSLATE D10, they’ve gained the tools they need to better manage network performance and continuously improve service quality at ground zero: in residents’ homes."
The telecommunications provider first rolled out the Intel®-powered XSLATE D10 rugged tablet solution to more than 9,000 fibre optic service technicians in August 2016 as part of a division-wide effort to replace laptops and expand the highly mobile workforce’s computing capabilities.
Xplore collaborated closely with this leading telco on the customisation of the XSLATE D10 feature set, opting to equip the 10.1in tablet with an HDMI-in port that enables technicians to conduct high speed network quality tests for all video, voice, and internet offerings using a single mobile computing device.
As a result, the fibre optic service team can quickly perform expert installations and identify and resolve any network or equipment connectivity problem, which reduces customer call-backs and improves customer satisfaction.
For more information on Xplore’s rugged tablet solutions purpose-built for telecommunications service providers, please contact the company via the enquiries form.