Understanding Customer Information Systems

By Infotec

Customer information systems (CIS) or passenger information displays (PID) are designed to deliver clear up-to-date information about train, metro / subway, and bus services. The information provided will include forecasts about arrival and departure times, details about the nature and causes of disruptions and additional facts such as train formation, including how many coaches a train has, which coaches have disabled access, and where first class is situated. To find out more about Infotec's CIS range, download the free white paper.

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